How To Enter Safe Mode
Safe mode is used when you can't start up NinjaTrader 8. For instance, you try to start it and the program crashes right away and you need to adjust orders. You can enter safe mode by performing the following steps:
- Close down NinjaTrader 8.
- Hold down the CTRL Key, and double click the NT8 icon.
- Once NinjaTrader 8 starts, go to Help -> About and verify it says "Safe Mode".
Video Demonstration of Safe Mode
Once in Safe Mode, Correct The Problem
Now that NinjaTrader 8 has started, you can now fix the issue. Therefor, you'll need to know how to fix it. Read this article on preventing ninjatrader 8 from crashing.
Should you rather wait for NinjaTrader support you can contact them at firstname.lastname@example.org. I would recommend reading that article above as most problems have a very simple solution. Therefor you'll save yourself tons of time too.